Updated February 17, 2019
The food distribution plan for participants at the World Scout Jamboree is critical because of the scale of the feeding and the diversity of food needs and desires of the WSJ participants. We should start by clarifying that when we say ‘participants’ we are referring to Scouts and all their leaders (however each NSO terms those individuals) who are attending the Jamboree. The approach adopted for the 2019 WSJ is to offer the participants a true choice of food by allowing troops to design or select their own meals and then shop for their groceries at a WSJ Troop Food Market to make their meals.
THE TROOP FOOD MARKET CONCEPT
The WSJ Troop Food Market approach offers several benefits. First the troops will have a real choice of what they make for breakfast, lunch and dinner because they can choose their own food each time they shop. This also makes it easier to accommodate scouts and leaders in the troops with different dietary needs and wants, which we expect to be quite diverse at the World Scout Jamboree. Details of the WSJ Food Services Area support of various dietary ways is set forth in a section dedicated to that topic.
Here is a video that will provide a good overview of how the Troop Food Markets will work:
Below are some videos to help your troop learn to use the steam pans in your Jamboree-issued equipment as well as washing your dishes after meals:
WSJ Steam Pan Usage – https://youtu.be/lHaxA7hlihQ
Steam Pan Usage French – https://youtu.be/pM2Xpa0ym_M
Steam Pan Usage Spanish – https://youtu.be/tWQZQiz6Hss
WSJ Kitchen clean up tips – https://youtu.be/EAEfwQZxaVw
Kitchen clean up tips French – https://youtu.be/p5toOdDZw84
Kitchen clean up tips Spanish – https://youtu.be/fJ_NywEs1XM
WSJ Washing Dishes and Cleanup – https://youtu.be/nwK16SVYYkY
Washing Dishes and Cleanup French – https://youtu.be/s7_KapSj7VY
Washing Dishes and Cleanup Spanish – https://youtu.be/iAfAijXGAo4
AN INTRODUCTION TO THE TROOP FOOD MARKETS
Troops will shop for all their meals at a one of several Troop Food Market located throughout the World Jamboree site. There will be at least one Troop Food Market in each Base camp, strategically located to reduce the hike to the store. Permit us to try to paint a picture of what to expect as follows.
There will be a large tent that will contain pallets of popular food items and racks with smaller food items. Refrigerated items will be grouped together in one part of the store for easy self selection and replenishment. The plan is for all Troop Food Markets to have the same product items and troops will be assigned to shop at the store in their Base camp so it is possible to better project the number of shoppers at each store. WSJ Food Services Area will publish a list of all items that will be stocked in each store.
Below are links to the DRAFT lists of the items proposed to be stocked in the markets. An updated list will be posted in March. The points list will be posted in May.
Draft Items List in ENGLISH
Continuing with the layout, there will be an entrance where Scouts from the troops come in to shop. Troop Food Market will have aisles of product and the aisles will be big enough to navigate your troop’s wagon (issued as part of your troop equipment) around easily. Like other stores, Troop Food Market will have checkout lines as described later. With that picture in mind, it is time to talk about the steps in the Troop Food Market planning and shopping process.
Read on to learn more or hit the link below in orange to jump to a specific section.
PLANNING THE TROOP’S MEALS
THE TROOP FOOD MARKET POINTS SYSTEM
TROOP FOOD MARKET LOCATIONS AND HOURS
THE TROOP FOOD MARKET SHOPPING PROCESS
SELF-SCANNING WITH THE JAMBOREE SWIFTSHOPPER APP
TROOP FOOD MARKET HELP
FOOD DISTRIBUTION SPECIFICS FOR THE TROOPS
FOOD RETURNS TENT
ICE DISTRIBUTION FOR THE TROOPS
The most important thing to understand is that each troop plans all of its own meals based on what the troop chooses to buy in the Troop Food Markets. The WSJ Food Services Area will publish a Jamboree Cookbook in March that contains ‘menus’ and instructions for many possible meals a Troop might wish to make. We hope these may prove helpful to the troops, but please understand they are only suggestions of possible meals a troop may wish to prepare.
Knowing there are so many diverse tastes, meal practices and cultures among the participants at the World Jamboree, each troop is welcome to follow the meal menu offerings, to pick some of them a la carte or to ignore them completely and make up a more desirable set of menus for their own troop based on the many items that will be stocked in the Jamboree Troop Food Markets.
As your troop begins the planning process, it is worth noting that it is not necessary for a troop to select a different meal each day or for everyone in a troop to eat the same meal. However, different meals will lend variety to the days of the Jamboree and the troop kitchen equipment that will be issued is designed for troop cooking (40 persons) and is not easily equally divisible by four for patrol cooking (10 person) if you want to try to make more than one meal at once. The Troop Food Market concept allows for, and even encourages, troops to accommodate varying meal desires of its scouts and leaders. So, if half of your troop wants some meal and half want another you may buy all of that at the store as long as you find a practical way to cook all of it. Also, if you have scouts who are vegetarians, it is now easy for your unit to buy something each of them can eat and will like as well. It is up to the troop leadership to determine any limits that might logically be imposed so as to prevent the scouts from trying to prepare too many different meal options all at once.
The nice thing about the Troop Food Market concept is that you can, and probably will, change your mind about what you want to have for your meals as the Jamboree goes along. You can tailor your breakfast to your troop’s program or activity plan that day. You can choose a hot breakfast every day, some days or just on one day if that’s what your troop wants. You can follow the Cookbook recipes we offer for your convenience precisely or, as we expect many will chose to do, make up your own meals.
The spirit of the Jamboree Troop Food Market approach is to allow troops basically to do whatever they wish meal wise, however with any system there has to be some limits just as one finds in life. ‘Points’ are the limiting factor at the WSJ Troop Food Markets. Each troop will receive a set number of points at the beginning of the Jamboree to last for a three (3) day period. The points are “per troop site” (not “per person”) and “for 3 days” (not “for the entire Jamboree” and not “just for one day”). The points amount will be replenished to the starting amount every third day in the morning at 9:00am. This way if your troop happens to overspend a little one day it may limit your shopping choices for another day but every third day you get a fresh start. The points amount has yet to be determined, but that will be published in advance of the Jamboree.
Each item stocked in the Jamboree Troop Food Markets will have a point value assigned to it. The points amount for each item also will be published in advance of the Jamboree. There is one free item and that is ice. Ice is discussed in detail in another section.
There will be at least one Troop Food Market in each Base camp at a central location. Consult the Jamboree site map for each location. The shopping hours for all Troop Food Markets are 5:30am-8:30am for breakfast and lunch shopping and 3:00pm-7:00pm for dinner shopping. These hours will be adjusted on Arrival Days, Departure Day, and all Show Days. The days with adjusted shopping hours are discussed in greater detail later in this manual.
The following details what you will experience as your troop shops at one of the Jamboree Troop Food Markets. To start, troops will be assigned a specific Troop Food Market at which to shop and will be issued shopping passes to that store which is valid only at that one store indicated on the pass. These shopping passes will not only identify that the troop is to shop at the store designated by the pass but also will mean that the person with the pass is authorized by the troop to shop for its groceries.
The troop will assign scouts to shop and these troop representatives will need to bring two things with them to the store in addition to that pass – their wagon (required) and a smart phone (very desirable to aid in checkout). The wagon is used as a shopping cart in the store and to transport the grocery items back to the troop site. The phone is the device that the scouts should use to shop and check out, as detailed in the following sections about self-scanning of purchases and use of the Jamboree Grubmaster app.
Scouts will shop and checkout by using a free smart phone app that is specifically developed by the WSJ Food Services Area. The Jamboree Grubmaster app contains a built-in scanning device that will first “check-in” the scout to shop for their troop at their assigned Jamboree Troop Food Market. The scouts will then use this app to self-scan the items they chose to purchase. The app records their items and determines if they have enough points to buy each item as it is scanned. When they go to check out there is no double handling of items, because the scouts themselves have already ‘scanned’ the items into the system as they shopped. Of course, if a troop cannot provide a scout with a phone for this purpose, the staff at the Troop Food Market will check out the troop’s food purchases in the old-fashioned way.
THE CHECKOUT PROCESS
For all of those utilizing the Grubmaster application on a phone, once the scouts from a troop have finished shopping and scanning all the items in their cart into the Jamboree Grubmaster app, checkout is simple. The scouts, with wagon in tow, enter a designated quick checkout line. There will be several Grubmaster checkout lines at each Jamboree Troop Food Market. A member of the Troop Food Market staff will verify the count of items in the cart against the count of items scanned and then checks the troop out electronically with a scan code. That checkout will trigger an email to the troop leader (or designee) with all the details including the items purchased, the points used, the points balance left and precisely when all of this happened. With that the troop leaders will know when their scouts left the Troop Food Market and with what.
If there is a problem, such as the count of items in the cart does not match the count shown as scanned into the phone, the process will take longer as Troop Food Market staff will have to help the troop’s scouts reconcile any discrepancies before checking out. Therefore, it would be wise for scouts to double check that they scanned everything correctly before proceeding to the checkout lines.
If the troop is completely unable to utilize the Grubmaster application there will be a line for traditional checking out but it should be expected that this will take much longer since every item must be hand registered by the Troop Food Market staff.
Once the scouts have checked out, they should return to their site promptly (because of refrigerated items) and prepare their meal.
The WSJ Food Services Team will provide various instructional items to help your troop be ready for using Grubmaster.
LOST SHOPPING PASSES
The Jamboree WSJ Food Services Area will issue each troop several shopping passes to their assigned Jamboree Troop Food Market, because we don’t want a troop not to be able shop because one is lost or one happens to be in the pocket of a scout who forgot to come back to do his assigned shopping duty. If somehow you lose all of them, contact the Jamboree WSJ Food Services Area Staff at your Troop Food Market Returns Tent.
NO GUARANTEES THAT THE FOOD YOU WANT WON’T BE SOLD OUT
Just as one finds at a real grocery store, there may be times that product in the Troop Food Market runs out. The WSJ Food Services Area will make every effort to keep all items in stock in all stores, however there is no guarantee that every item will be on the shelves all the time if there turns out to be popular items on a given day or delivery problems beyond our control. If items are out of stock, naturally other items should be selected by the troop to make a different meal or variation of a meal planned for that day.
BACK TO THE JUMP LINKS
Now it is likely that many of the questions or issues that arise will not be of a critical or emergency nature and if you would prefer to email the WSJ Food Services Area directly please do so. We welcome any questions and even problems relating to any aspect of Jamboree food at the following email and we will direct them immediately to the appropriate area of our team for answers and resolution: email@example.com
IF YOU HAVE A CRITICAL FOOD-RELATED PROBLEM
. . . CALL THE LOC (that’s short for the Logistics Operations Center)
The central clearing house for logistical issues, which food is considered, is the Logistics Operations Center. If you have an issue that requires immediate attention, please call them at the number you will be provided at the beginning of the Jamboree. They may not be able to answer your question immediately but they will complete a form to enter your issue into the problem-solving system and forward it to the WSJ Food Services Area or Team responsible for providing the answer . . . and most importantly the right answer.
There are many aspects of troop shopping process, shopping days and times, what to do if you have leftovers, and much more that we will try to address with specificity in the following sections.
ARRIVAL DAY SHOPPING
Let’s start at the beginning of the Jamboree for the troops – on Jamboree Arrival Day – and explain what happens as all the participants come on site. The first meal that troops will shop for is dinner. The hours for shopping on Arrival Days for dinner will be from 9:00am to 7:00pm. Be sure the scouts asked to shop this first time remember to take their phone with the SwiftShopper App already loaded on it, the issued wagon and the troop’s ‘shopping pass’ (which will be in the troop’s registration packet received as they arrive on site) with them.
DAILY MORNING SHOPPING FOR BREAKFAST AND LUNCH
The morning shopping routine is equally important and Troop Food Markets will open daily from the morning after your troop’s arrival at 5:30am for breakfast and lunch shopping and remain open until 8:30am, or such time shortly thereafter as the final shoppers exit the store. Troops should plan their shopping time carefully since Scouts may have to leave for program or other activities and have time to prepare and eat breakfast before then.
TROOP LUNCH OPTIONS
Lunch each day at the Jamboree will follow a program and activity supporting approach. At the Jamboree Troop Food Markets, troops will find components to build your own Summit2Go lunch that consists entirely of non-perishable and shelf stable products that scouts and leaders may pack to take with them to the various daily activities. These items will be stocked in the Troop Food Markets in Troop sized boxes or box sizes that allow for multiple choices of items by the troop in the creation of their lunch meal menu. After breakfast the scouts in your troop should assemble their individual lunches from the components the troop selected and purchased at the Troop Food Market. Each scout should be offered the opportunity to take the items available for that day’s lunch, but naturally may choose not to do so if an item isn’t desired. Scouts will pack their lunch in a re-useable sack brought for that purpose, which has been listed on the items to pack list in the Jamboree Guidebooks. Of course, if some of the scouts or leaders from a troop are staying in camp or will be returning to their camp site for lunch, a more traditional meal may be selected at the Troop Food Markets and prepared for lunch at the troop site.
DAILY AFTERNOON SHOPPING FOR DINNER
The Troop Food Markets will open daily at 3:00pm for evening meal shopping and remain open until 7:00pm, or such time shortly thereafter as the final shoppers allowed to enter the store finish selecting items and exit the store. It would be wise to shop early to get the greatest selection of items in the store.
STAPLE ITEMS – NON-FOOD STAPLES & FOOD STAPLES FOR TROOPS
There are two different methods by which troops will get what are commonly termed staples – items that every troop likely will need and use regularly. Non-food staple items will be distributed to each troop in their troop kit delivered to their site in advance of the Jamboree. The items in this category that will be distributed to each Troop are as follows: dish soap, scrub sponges, wiper towels, dish sanitizer and hand sanitizer. These staple items will be sized in quantities appropriate to last the entire Jamboree and will not be replenished as used up so judgment to pace their use is necessary. Please pay attention to the accurate use of the dish sanitizer tablets. In the event, there is a situation that causes a troop to lose its sanitizer or another critical non-food staple item, the troop with the help of Sub camp staff should contact the Basecamp ServeMart or the Logistics Operations Center (LOC for short) for assistance. These items will not be available at the Troop Food Markets.
Food staples will be continuously available at each of the Troop Food Markets and may be purchased by troops anytime they do their regular grocery shopping. Troops should consult the item list that the Troop Food Markets intends to stock regularly.
EARLY TROOP DINNER SHOPPING ON SHOW NIGHTS
There are a few exceptions to the Troop Food Market hours of operations. One common time change that occurs is the earlier shopping hours on Show Nights. The Troop Food Markets will be opening for dinner shopping on show nights from 2:30 pm–4:30 pm only. Signs will be posted in the Jamboree Troop Food Markets reminding troops.
DEPARTURE DAY BREAKFAST
At the conclusion of the WSJ, troops will have a streamlined shopping experience in their Troop Food Market for items to assemble their own Departure Day breakfast bag to go. Instead of shopping in the traditional way, troop representatives will pass through a line in their assigned Troop Food Market, select the items they wish for their troop from a ‘take what you want, eat what you take’ buffet of shelf stable items. The points system will not apply during this period, nor will items be scanned at checkout. The Jamboree Troop Food Markets will be open the morning of Departure Day from 5:00am-7:00am.
Realizing that troops may wish to return unopened, non-perishable food immediately after their meal so these items don’t have to be stored in the troop site during the day or overnight, the food returns location at each Jamboree Troop Food Market will remain open to accept any food returns for at least one hour after the Jamboree Troop Food Market shopping portion closes (except on Show Days).
SWAP SHOPPING FOR NON-PERISHABLE SURPLUS FOOD ITEMS
The staff at each Troop Food Market will coordinate reutilization of returned items into a ‘free to take’ shopping location. Here troops may shop by simply taking the leftover items for free (so items taken won’t affect their points balance). Look for the Returns Tent location near the Jamboree Troop Food Market to find the ‘take me’ tables or boxes and help yourself.
DONATION OF NON-PERISHABLE SURPLUS FOOD ITEMS
At the conclusion of the WSJ, and as necessary, unused non-perishable food items will be palletized at the food Returns Tent locations by Troop Food Market Staff. Arrangement for pickup and delivery to the Mountaineer Food Bank will be made by the WSJ Food Services Area.
WSJ FOOD SERVICES AREA SUPPORT OF DIETARY WAYS FOR TROOPS
WSJ Food Services Area recognizes that there are many forces that drive meal decisions for people. Some of these are religious, others medical, and beyond that are those of personal constitution. Knowing well that throughout the world scout community these exist as well, we have termed our approach to accommodating meal needs beyond the traditional as supporting many ‘dietary ways’.
Everyone who registers for the Jamboree will be asked to indicate dietary ways as part of the registration process. It is important to correctly indicate any food allergy or medical restriction so that the Jamboree Medical Team may be aware of your condition and so that the Jamboree WSJ Food Services Area will receive an accurate count of the number of persons indicating each dietary way.
The support that the Jamboree WSJ Food Services Area will provide to the troops and its participants at the Jamboree is set forth in detail below.
Let us start by saying that each Troop Food Market will offer an array of products that by their nature are Kosher, Halal, vegetarian, vegan, and made without gluten. Each troop member is encouraged to look at the list of items that will be stocked regularly in the Troop Food Markets, and the details of the items that will be provided, to know what standard items can be acquired in the store to support your meals in addition to the special box options that the WSJ Food Services Area will make available. For that further support of special meal needs please read on.
KOSHER AND HALAL RELIGIOUS WAYS
Kosher and Halal meals will be provided for those indicating need to the Jamboree Division through the advance Jamboree registration process. The deadline for submitting requests for religious meals is May 1st. After that date, there is insufficient lead time to accept further requests. These meals will be prepared under the guidance and supervision of authorized religious authorities. These meals will be delivered to the Jamboree Troop Food Markets and will be in separate “sealed” boxes. No one else other than the participant shall break the seal on any individual meal box. Troops who have Scouts who requested such meals may pick up the boxes at their assigned Jamboree Troop Food Market while shopping for the troop’s other food. The menus for these meals will be post in April at http://jamboreefoodteam.org/2019-special-diet-meal-kit-menus/
VEGETARIAN AND VEGAN WAYS
Many in the Scout community have chosen for a variety of reasons to follow the dietary ways commonly called Vegetarian or Vegan. The WSJ Food Services Area will support those for whom this dietary way is a need or choice in the following ways. The Troop Food Markets will offer an array of vegetable products and products that do not contain animal by-products. These products will be identified at the Troop Food Markets to the greatest extent possible. It is WSJ Food Services Area’s recommendation that if one or more scouts in a troop have a need for this dietary way then those individuals should consult directly with the troop leaders and participate directly in the shopping and cooking process to assure that the food prepared satisfies their dietary way.
MADE WITHOUT GLUTEN OR NUTS WAYS
A food allergy is a very difficult dietary way and we are mindful of the challenge allergies present the Scout with one or more. The WSJ Food Services Area will support those with medical need and also those for whom this dietary way is a choice in the following ways. Made-without-Gluten AND Made-without-Nuts meals will be provided for those indicating this need to the Jamboree Division through the advance Jamboree registration process. The deadline for submitting requests for these meals is May 1st. After that date, there is insufficient lead time to accept further requests. These meals will be prepared under the guidance and supervision of an authorized contractor. These meals will be delivered to the Jamboree Troop Food Markets. Troops who have Scouts who requested such meals may pick up the boxes at their assigned Jamboree Troop Food Market while shopping for the troop’s other food. Scouts and staff with this dietary way are welcomed to make advance provision (adhering to United States Customs Regulations)for alternative foods capable of not causing allergic reaction and to bring that food with them to the Jamboree as long as it is non-perishable and does not require any refrigeration. The menus for these meals will be post in April at http://jamboreefoodteam.org/2019-special-diet-meal-kit-menus/
So, there is no confusion on one final topic, the WSJ Troop Food Market will carry items that contain peanuts and other nuts. The staples that many troops will likely acquire usually will include a jar of peanut butter. Therefore, it should be clear to all that peanuts and other nuts are going to be present onsite and even likely in the troop site. However, peanuts and other nuts are not omnipresent in the Troop Food Market items which will enable meal selection to avoid them easily if necessary. Scouts with this allergy should work with the troop leader to avoid any problems.
Other dietary ways, including those with any special medical requirements, continue to be the responsibility of the individual staff member or participant. While the WSJ Food Services Area will do its best to accommodate those food needs we know in advance, the difficulties presented to those allergic to food products is sometimes challenging to satisfy at an event of this scale. Contact your Subcamp Headquarters if you have any very specific NEEDS for food assistance.
NUTRITIONAL INFORMATION FOR TROOP FOOD MARKET ITEMS
To assure that anyone with a question about the precise food content of any item in the Troop Food Market, the food purveyor will prepare a detailed listing of all the nutritional information for each item that will be offered in the Jamboree Troop Food Markets during the Jamboree. These will be available in the spring of 2019. Watch also for scan codes in the Jamboree Troop Food Markets that will link you to important food information.
To serve the Troops, ice storage will be positioned and ice distribution will take place at each Sub camp. Note that is SUB-CAMP distribution of ice to the Troops. The Troops have to go to the Troop Food Market to shop for food and yet only to their Sub camp for ice. Note that there will be no ice for sale or distribution at the WSJ Troop Food Markets.
Insulated coolers will be issued as part of the standard equipment to Troops for placing food in storage after pickup and before cooking. Then on a daily basis ice will be issued to the Troops for the purpose of keeping that food cold until it is cooked. Ice is NOT being issued for the purpose of limitlessly icing drink coolers and much as it should be obvious, nothing except purveyor provided ice is permitted to be placed or stored in the electric ice merchandisers.
Each Sub camp can make its own arrangements and publish ice pickup time and procedures. Locks and keys will be provided to the Sub camps to secure the merchandisers in hours ice distribution is closed.